Restaurant Customer Advisor – Club Perks & Service

Dobbies Garden Centres Ltd; Milton Keynes; Hybrid; GBP 12,000 - 17,000; Full time

Benefits offered by this job

Generous annual leave entitlement

Un capped store discounts (50% in our

Access to Stream - earnings ahead of a

Access to Retail Trust - wellbeing and

Access to Dobbies Academy - learning &

Thriving culture and supportive team

Job summary

Dobbies Garden Centres Ltd is seeking a Restaurant Customer Advisor to deliver outstanding customer experiences across our Restaurants and store areas. You will help customers, promote the Dobbies Club, and support shopfloor operations in a fast-paced environment.

Join a friendly team and contribute to a welcoming atmosphere while developing your hospitality skills and knowledge of our products and services.

Qualifications

• Experience delivering great customer service in a busy environment.
• Strong product knowledge and ability to advise on dietary requirements.
• Ability to promote memberships and drive sales.
• Reliable and punctual with a positive attitude.

Responsibilities

• Provide excellent customer service across store and restaurant areas.
• Assist customers with transactions and queries, promoting Dobbies Club membership.
• Maintain cleanliness and upkeep of the store and dining areas.
• Handle stock, till work, and other shopfloor duties as required.
• Work with team to deliver a welcoming customer experience.

Skills

Customer service

Hospitality experience

Team player

Job description

Dobbies Garden Centres Ltd is seeking a Restaurant Customer Advisor to deliver outstanding customer experiences across our Restaurants and store areas. You will help customers, promote the Dobbies Club, and support shopfloor operations in a fast-paced environment.

Join a friendly team and contribute to a welcoming atmosphere while developing your hospitality skills and knowledge of our products and services.