Restaurant Guest Advisor & Sales Champion

Dobbies Garden Centres; Lisburn; On-site; GBP 18,000 - 21,000; Full time

Benefits offered by this job

Annual leave

Staff discounts

Financial wellbeing stream access

Wellbeing support

Dobbies Academy

Thriving culture

Job summary

Dobbies Garden Centres is seeking Restaurant Customer Advisors to deliver an exceptional customer experience in our Restaurants and assist with food service. You will help guests with queries, promote the Dobbies Club membership and contribute to a welcoming environment.

You will also work on the shop floor, handle transactions, maintain cleanliness, and gain varied experience across store areas in a fast-paced setting.

Qualifications

• Experience in a customer-facing role, ideally in hospitality.
• Ability to handle multiple tasks in a busy environment.
• Strong communication and product knowledge to assist customers.

Responsibilities

• Provide excellent customer service across store transactions.
• Promote Dobbies Club membership to drive sales.
• Assist customers with queries, including allergies and dietary needs.
• Maintain cleanliness and upkeep of the store.
• Assist on shop floor and other areas; stock, till work, deliveries, stock control, restaurant service.

Skills

Customer service

Teamwork

Punctual

Active listening

Willing to learn

Hospitality mindset

Job description

Dobbies Garden Centres is seeking Restaurant Customer Advisors to deliver an exceptional customer experience in our Restaurants and assist with food service. You will help guests with queries, promote the Dobbies Club membership and contribute to a welcoming environment.

You will also work on the shop floor, handle transactions, maintain cleanliness, and gain varied experience across store areas in a fast-paced setting.