Guest Experience & Sales Advisor - Restaurant

Dobbies; England; On-site; GBP 18,000 - 24,000; Full time

Benefits offered by this job

Annual leave

Staff discount

Salary finance access

Counselling service

Development programmes

Staff wellbeing platform

Job summary

Dobbies is looking for a Restaurant Customer Advisor to deliver an exceptional customer experience across our Restaurants. You will handle transactions, assist customers with queries, promote the Dobbies Club, and help keep the store clean and well-stocked.

This role offers opportunities to gain skills in service, sales, and restaurant operations. Join a busy team focused on great guest experiences, with discounts across our stores and access to development programmes.

Qualifications

• Experience in customer-facing roles is desirable.
• Interest in hospitality and delivering great guest experiences.

Responsibilities

• Assist customers across the store with transactions and queries.
• Promote Dobbies Club membership to drive sales.
• Provide product knowledge, including allergy and dietary information.
• Help maintain store cleanliness and stock management.

Skills

Customer service

Hospitality experience

Team player

Willingness to learn

Job description

Dobbies is looking for a Restaurant Customer Advisor to deliver an exceptional customer experience across our Restaurants. You will handle transactions, assist customers with queries, promote the Dobbies Club, and help keep the store clean and well-stocked.

This role offers opportunities to gain skills in service, sales, and restaurant operations. Join a busy team focused on great guest experiences, with discounts across our stores and access to development programmes.