Restaurant Customer Advisor: Service, Sales & Perks

Dobbies Garden Centres Ltd; Ayr; Hybrid; GBP 12,000 - 17,000; Full time

Job summary

Dobbies Garden Centres Ltd is looking for Restaurant Customer Advisors to deliver an exceptional customer experience across our Restaurants, ensuring food hygiene and driving sales.

You will help customers with transactions, promote the Dobbies Club membership, assist with product knowledge including allergies and dietary requirements, and work with the team to keep the store clean. Opportunity to gain diverse skills in a busy environment.

Qualifications

• You have a passion for delivering a great customer experience
• Experience within a customer facing role and have a passion for working within hospitality
• You work well within a team, build relationships and have fun
• You show up to work on time, well presented and bring your can do and hardworking attitude
• You are eager to learn new skills and gain new experiences
• You flourish in a busy, fast-paced environment
• Can demonstrate our values at all times - we’re one team, getting better everyday. We bring a smile. We live and breathe gardens. We make it work for our customers

Responsibilities

• Giving great customer service by helping customers with various transactions across the store
• Driving sales through customer interactions, whilst promoting the benefits of the Dobbies Club membership
• Offering a helping hand with customer queries through great product knowledge as well as allergies and dietary requirements
• Working with your team to maintain the cleanliness and upkeep of your store
• You will also work on the shopfloor and other areas of the store as and when required, this may include working stock, cash handling, till work, take to car deliveries, stock control routines, restaurant service- an ideal opportunity to gain more skills and experience

Job description

Dobbies Garden Centres Ltd is looking for Restaurant Customer Advisors to deliver an exceptional customer experience across our Restaurants, ensuring food hygiene and driving sales.

You will help customers with transactions, promote the Dobbies Club membership, assist with product knowledge including allergies and dietary requirements, and work with the team to keep the store clean. Opportunity to gain diverse skills in a busy environment.