Restaurant Guest Experience & Sales Associate

Dobbies Garden Centres Ltd; Upper Poppleton; Remote; GBP 12,000 - 17,000; Full time

Benefits offered by this job

Generous annual leave entitlement

50% discount in our Restaurants

25% discount in Garden Centre

10% discount in food halls

Access to Stream – financial wellbeing

Job summary

Dobbies Garden Centres Ltd is looking for Restaurant Customer Advisors to help deliver an exceptional dining experience in our restaurants, serve tasty food, maintain high hygiene standards and drive sales through engagement with customers and the Dobbies Club.

You will work as part of a friendly team across store areas, handle customer queries with product knowledge, assist with stock, till work, deliveries and restaurant service, and learn new skills in a fast-paced environment.

Qualifications

• Experience in a customer-facing role with a passion for hospitality.
• Works well within a team, builds relationships and stays positive.
• Shows up on time, well presented, with a can-do attitude and willingness to learn.

Responsibilities

• Giving great customer service by helping customers with various transactions across the store
• Driving sales through customer interactions, promoting the Dobbies Club membership
• Offering a helping hand with customer queries through product knowledge, allergies and dietary requirements
• Working with your team to maintain the cleanliness and upkeep of your store
• Work on the shopfloor and other areas as required, including stock, cash handling, till work, take to car deliveries, stock control routines, restaurant service

Skills

Customer service

Hospitality experience

Team player

Eager to learn

Job description

Dobbies Garden Centres Ltd is looking for Restaurant Customer Advisors to help deliver an exceptional dining experience in our restaurants, serve tasty food, maintain high hygiene standards and drive sales through engagement with customers and the Dobbies Club.

You will work as part of a friendly team across store areas, handle customer queries with product knowledge, assist with stock, till work, deliveries and restaurant service, and learn new skills in a fast-paced environment.