Restaurant Customer Experience & Sales Advisor

Dobbies Garden Centres Ltd; Sefton; Hybrid; GBP 12,000 - 15,000; Full time

Benefits offered by this job

Generous annual leave

Restaurant discounts 50%

Garden Centre discounts 25%

Food hall discounts 10%

Stream financial wellbeing

Retail Trust support

Dobbies Academy access

Job summary

Dobbies Garden Centres Ltd is seeking a Restaurant Customer Advisor to deliver outstanding service across our restaurant and store floors. You will help customers with transactions, promote our Dobbies Club, and share product knowledge including dietary information.

The role supports stock handling, till work, and maintaining a welcoming dining and shopping environment. Ideal candidates will thrive in a busy hospitality setting, bring a friendly, can-do attitude, and enjoy working as part of a

Qualifications

• Demonstrates a passion for delivering a great customer experience.
• Works well in a busy, fast-paced hospitality setting.
• Willing to learn and adapt to store operations.

Responsibilities

• Provide excellent customer service across the restaurant and store.
• Promote Dobbies Club membership to drive sales.
• Answer customer questions with product knowledge, including dietary needs.
• Help maintain cleanliness and upkeep of the store.
• Assist on shopfloor, handle stock and till tasks as required.

Skills

Customer service

Teamwork

Hospitality

Flexibility

Job description

Dobbies Garden Centres Ltd is seeking a Restaurant Customer Advisor to deliver outstanding service across our restaurant and store floors. You will help customers with transactions, promote our Dobbies Club, and share product knowledge including dietary information.

The role supports stock handling, till work, and maintaining a welcoming dining and shopping environment. Ideal candidates will thrive in a busy hospitality setting, bring a friendly, can-do attitude, and enjoy working as part of a