Restaurant General Manager — Lead & Elevate Experience

KFC Gateshead; Newcastle upon Tyne; On-site; GBP 30,000 - 40,000; Full time

Job summary

A popular quick-service restaurant in Newcastle upon Tyne is seeking a Restaurant General Manager to lead and drive performance. You will take full ownership of the restaurant, motivate and train your team, and ensure exceptional guest experiences. Candidates should have proven leadership skills and the ability to create a vibrant work culture. This role includes various employee benefits, ensuring you feel valued and supported as you bring your real self to work.

Benefits

Quarterly bonus

Extra holiday

Life assurance

Free chicken & chips every shift

25% staff discount

Gym discounts

High street perks & cashback

Wellbeing support

Qualifications

• Proven leadership experience, managing teams effectively.
• Ability to create a positive culture where all employees feel valued.
• Strong operational abilities to ensure cleanliness and compliance.

Responsibilities

• Take full ownership of the restaurant to drive performance.
• Train and motivate staff to exceed standards and goals.
• Manage inventory, rosters, and reporting for smooth operations.
• Enhance guest experiences to encourage repeat visits.

Skills

Leadership ability

Team building

Operational efficiency

Guest experience focus

Job description

A popular quick-service restaurant in Newcastle upon Tyne is seeking a Restaurant General Manager to lead and drive performance. You will take full ownership of the restaurant, motivate and train your team, and ensure exceptional guest experiences. Candidates should have proven leadership skills and the ability to create a vibrant work culture. This role includes various employee benefits, ensuring you feel valued and supported as you bring your real self to work.