Resolution Field Specialist - Flexible Part-Time

Marston Holdings Limited; Dorchester; Hybrid; GBP 24,000 - 28,000; Part time

Benefits offered by this job

Flexible working

Flexible start times

Full training

Job summary

Marston Holdings Limited, via Engage Services, seeks a Resolution Officer (Self-Employed) for part-time field work across the UK. You will visit residential and commercial properties to resolve accounts, reconnect services, and assist customers facing financial difficulties.

The role offers a guaranteed daily rate (£130–£150), flexible hours (minimum 2 weekdays, 8 hours per day), full training, and UK-wide opportunities. Driving licence and vehicle insurance are required.

Qualifications

• Strong organisational, negotiation and case-management skills.
• Ability to communicate professionally with customers and clients.
• Ability to work independently while following company policies.

Responsibilities

• Carry out field visits to residential and commercial properties.
• Resolve customer accounts and provide support to those experiencing financial difficulty.
• Reconnection of services where appropriate and liaison with clients.

Skills

Organisational skills

Negotiation

Case management

Communication

Independence

Dispute handling

Coaching openness

Job description

Marston Holdings Limited, via Engage Services, seeks a Resolution Officer (Self-Employed) for part-time field work across the UK. You will visit residential and commercial properties to resolve accounts, reconnect services, and assist customers facing financial difficulties.

The role offers a guaranteed daily rate (£130–£150), flexible hours (minimum 2 weekdays, 8 hours per day), full training, and UK-wide opportunities. Driving licence and vehicle insurance are required.