Flexible Resolution Field Agent (Self-Employed) – UK-Wide

Marston Holdings; Greater London; On-site; GBP 24,000 - 28,000; Part time

Benefits offered by this job

Flexible working

Full training

Progression opportunities

UK-wide opportunities

Job summary

Engage Services, part of Marston Holdings, is seeking a self-employed Resolution Field Agent across the UK. The role offers a guaranteed daily rate of £130-£150 with flexible hours, training, and progression opportunities.

You will visit residential and commercial properties to resolve accounts, reconnect services, and support customers in financial difficulty. You'll need a full UK driving licence, access to your own vehicle with business insurance, and a clean DBS check.

Qualifications

• Full UK driving licence is required.
• Access to own vehicle with business insurance.
• DBS check and healthy credit history.

Responsibilities

• Travel to residential and commercial properties to resolve accounts.
• Reconnect services and support customers in financial difficulty.
• Discuss and resolve utility accounts across various workstreams.

Skills

Driving

Negotiation

Case management

Customer communication

Independent working

Job description

Engage Services, part of Marston Holdings, is seeking a self-employed Resolution Field Agent across the UK. The role offers a guaranteed daily rate of £130-£150 with flexible hours, training, and progression opportunities.

You will visit residential and commercial properties to resolve accounts, reconnect services, and support customers in financial difficulty. You'll need a full UK driving licence, access to your own vehicle with business insurance, and a clean DBS check.