Residential Services Coordinator

Warwick College Group; Moreton Morrell; On-site; GBP 25,000 - 35,000; Full time

Job summary

A leading education institution in Moreton Morrell is seeking a Residential Services Coordinator to support accommodation services for students and visitors. The role involves providing administrative support and liaising with teams to meet residential needs. Essential qualifications include a GCSE in English and Mathematics and excellent communication skills. A UK driving license is required for travel between sites. Flexible working may be involved.

Qualifications

• GCSE Grade C or above in English and Mathematics, or ability to demonstrate literacy and numeracy skills.
• Working knowledge of information technology such as e-mail, the internet and other software applications.
• A UK driving licence free from major endorsements is required for business-related travel between college sites.

Responsibilities

• Support Residential Services Managers in maintaining accommodation services.
• Liaise with the Residential Services team.
• Provide administrative support and enhance service efficiency.

Skills

Excellent communication skills

Excellent administrative skills

Working knowledge of IT

Education

GCSE Grade C or above in English and Mathematics

Job description

This role is Monday - Friday however there will be days where flexibility is required regarding start/finishing times and there is also some level of travel involved. There will also be days where working from home may be possible.

Protection of Children and Young Persons (The Children's Act 1989)

Any offers of appointment will be subject to a Disclosure and Barring Service (DBS) check (formerly CRB), a certificate of good conduct if applicable, plus receipt of satisfactory references, Occupational Health clearance, an understanding of safeguarding and qualifications verification. An Enhanced DBS check is required for this position, as you will be working within 'Regulated Activity' within a specific place (i.e. the College).

This role is classed as working within Regulated Activity. It is an offence to apply for this role if you are barred from engaging in regulated activity relevant to children. By applying for this position, you agree to an Enhanced DBS check in line with DBS regulations.

https://blob.wcg.ac.uk/pdf/child-protection-procedure-a5e67894d353c2adb6ac53c08ce6e758.pdf

BACKGROUND TO THE POST

As one of the largest further and higher education colleges in the UK, with unique colleges across two counties, we aim to deliver learning experiences, which lead to the development of wider skill bases and improved destinations for all of our students. Our recent Ofsted inspection highlights our success and strong focus both on students and on meeting industry needs. We are also one of only five colleges in the UK to be granted Foundation Degree Awarding Powers by the Privy Council – meaning our higher education academic quality and standards are equal to any university.

JOB PURPOSE

The Residential Services Coordinator plays a key role in supporting the Residential Services Managers in maintaining and further developing accommodation and housing services for students and visitors at Moreton Morrell and Royal Leamington Spa Colleges. This role will involve liaising with the Residential Services team, as well as working alongside officers at both college sites to meet the residential needs of students, apprentices, and summer guests. The role also includes providing administrative support and utilizing technology to streamline processes and enhance service efficiency.

KEY RESPONSIBILITIES

1. Accommodation Management
2. Accommodation Evaluation and Maintenance
3. Support for International and Underage Students
4. Administrative Duties
5. Customer Service & Safeguarding
6. Health & Safety

In order to support during busy exam periods, you may be asked to undertake exam invigilator duties. The College will provide training. The list of duties is not exhaustive but outlines the main features of the post at appointment and may vary as the job evolves without affecting the nature of the duties or the responsibility level.

OFFERS OF WORK

For the successful candidate a conditional offer of work will be made. Our offer of work will be conditional upon a number of mandatory pre-employment checks, to include but not limited to DBS, Barred List check, right to work check, internet search, TRA check (academic posts).

ESSENTIAL ATTAINMENTS

• GCSE Grade C or above in English and Mathematics, or ability to demonstrate literacy and numeracy skills.
• Working knowledge of information technology such as e-mail, the internet and other software applications.
• A UK driving licence, free from major endorsements is required for business-related travel between College sites. Or the ability to travel between sites as needed.
• Excellent communication skills, both verbal and written.
• Excellent administrative and organisational skills.

DESIRABLE ATTAINMENTS

• Previous experience in an accommodation or residential services environment.