Resident Services & Leasing Specialist

Greystar (International); Coventry; Vor Ort; GBP 22.000 - 26.000; Vollzeit

Benefits dieser Stelle

Competitive pension

Healthcare

Holiday allowance

Zusammenfassung

Greystar is seeking a proactive Resident Services Coordinator in Coventry to deliver exceptional living experiences for residents. You will handle front-of-house, manage enquiries, leases, and support events and community activities.

The role requires superb customer service, strong organisational and numerical skills, and fluent English. Proficiency in MS Office and familiarity with various database or booking systems is essential. A positive, flexible approach is valued.

Qualifikationen

• Significant experience in customer-facing roles.
• Proficient in MS Office (Word, Excel, Outlook).
• Solid understanding of UK Health and Safety requirements and legislation.
• Excellent communication, relationship-building and organisational skills.

Aufgaben

• Support and respect team members to deliver exceptional resident living.
• Deliver front-of-house service and respond to resident queries and complaints.
• Assist with events and activities within the Community and promote positive experiences.
• Maintain relationships with University clients and understand resident needs.
• Handle administrative tasks and update databases and notices.

Kenntnisse

Customer service

Team player

Relationship building

Communication

Organisational skills

Fluent English

Ausbildung

General education level

Tools

Microsoft Word

Microsoft Excel

Outlook

Booking systems

Jobbeschreibung

Greystar is seeking a proactive Resident Services Coordinator in Coventry to deliver exceptional living experiences for residents. You will handle front-of-house, manage enquiries, leases, and support events and community activities.

The role requires superb customer service, strong organisational and numerical skills, and fluent English. Proficiency in MS Office and familiarity with various database or booking systems is essential. A positive, flexible approach is valued.