Community Housekeeper: Residential Cleaning & Service

Greystar; Coventry; On-site; GBP 18,000 - 24,000; Full time

Job summary

Greystar in Coventry is seeking a dedicated Cleaning Operative to help maintain a clean and welcoming community. You will clean reception, offices, communal spaces, restrooms, and external areas, ensuring spaces are market-ready and residents have a positive experience.

You will work as part of a friendly Community team, respond to queries, report hazards, restock supplies, and follow health and safety policies. English proficiency and reliable, adaptable approach are essential for this role.

Qualifications

• Reading and following product safety labels, COSHH policies, and procedure manuals.
• Knowledge of UK health and safety requirements.
• Safe use and maintenance of cleaning fluids and tools.
• Experience keeping cleanliness in customer-occupied environments.

Responsibilities

• Work as part of a friendly and supportive team playing a vital role within the Community team to ensure all our residents enjoy a high level of cleanliness throughout their community.
• Responds positively to customer queries, resolving them in a timely manner or signposting residents to the most appropriate person to assist them.
• Cleans the reception, offices, common spaces and restrooms.
• Checks on a daily basis all amenity areas and cleans where required.
• Carries out a full litter pick daily to all external areas in the community.
• Ensures all empty rooms and apartment and targeted show flats are freshened throughout the day to maintain market-ready appeal.
• Conducts weekly flush downs in all empty rooms and apartments in line with health and safety policies.
• Assists in the make-ready process by performing additional duties requested by Community Manager and/or supervisor.
• Informs Community Manager of any observed hazard or potentially dangerous situation to residents, team members, guests, and others.
• Logs maintenance issues with the Customer Service team where identified as part of daily tasks and routine.
• Ad hoc requests to address Resident concerns or queries.
• Maintains an appropriate inventory of cleaning supplies, and informs the appropriate supervisor when a re-order is necessary.
• Makes best use of materials and equipment provided championing cost efficiencies whenever possible without compromising on quality.

Skills

English literacy

UK health and safety

Cleaning tools

Customer service

Problem solving

Adaptability

Interpersonal skills

Tools

Cleaning fluids

Cleaning tools

Job description

Greystar in Coventry is seeking a dedicated Cleaning Operative to help maintain a clean and welcoming community. You will clean reception, offices, communal spaces, restrooms, and external areas, ensuring spaces are market-ready and residents have a positive experience.

You will work as part of a friendly Community team, respond to queries, report hazards, restock supplies, and follow health and safety policies. English proficiency and reliable, adaptable approach are essential for this role.