Resident Services & Leasing Associate

Greystar Worldwide, LLC; Coventry; In loco; GBP 21.000 - 27.000; Tempo pieno

Descrizione del lavoro

Greystar is seeking a Customer Service Associate in Coventry to manage day-to-day property operations and tenancy administration, ensuring a high-quality resident experience. You will work as part of a team to support marketing, maintenance, and occupancy targets.

The role requires excellent customer service, strong organisational skills, and fluency in English, with adaptability to a changing environment and remote or on-site duties as needed.

Competenze

• Good level of general education.
• Proficient in Microsoft Office packages (Word, Excel, Outlook).
• Knowledge of UK Health and Safety requirements and legislation.

Mansioni

• Team-based delivery of resident services.
• Manage front of house and tenant inquiries.
• Support marketing and tenancy administration.
• Process maintenance requests and notices.
• Assist with sales and leasing activities.

Conoscenze

Customer service

Teamwork

Autonomy

Fluent English

Organization

Numerical skills

Adaptability

Stakeholder management

Formazione

General education

Strumenti

Microsoft Word

Microsoft Excel

Outlook

Booking systems

Databases

Descrizione del lavoro

Greystar is seeking a Customer Service Associate in Coventry to manage day-to-day property operations and tenancy administration, ensuring a high-quality resident experience. You will work as part of a team to support marketing, maintenance, and occupancy targets.

The role requires excellent customer service, strong organisational skills, and fluency in English, with adaptability to a changing environment and remote or on-site duties as needed.