Resident Services Associate — Front of House

Cobalt Consulting (UK) Ltd; Manchester; On-site; GBP 20,000 - 25,000; Full time

Job summary

A growing property management firm in Manchester is seeking a Resident Services Associate to deliver exceptional customer service. This role involves supporting day-to-day operations, building strong relationships with residents, and contributing to community initiatives. Ideal candidates will have excellent communication skills, a proactive approach, and a passion for hospitality. Join a supportive team in one of the UK's fastest-growing property sectors.

Qualifications

• Passionate about delivering great customer service.
• Previous experience in customer service, hospitality, tourism, or property management (desirable).
• Ability to work well under pressure and as part of a team.

Responsibilities

• Deliver excellent customer service to residents.
• Support day-to-day service delivery across the development.
• Build rapport with residents and encourage engagement.

Skills

Customer service

Communication skills

Interpersonal skills

Teamwork

Problem-solving

Job description

A growing property management firm in Manchester is seeking a Resident Services Associate to deliver exceptional customer service. This role involves supporting day-to-day operations, building strong relationships with residents, and contributing to community initiatives. Ideal candidates will have excellent communication skills, a proactive approach, and a passion for hospitality. Join a supportive team in one of the UK's fastest-growing property sectors.