Resident Service Engineer - Warrington

Crown Equipment Corporation; Warrington; On-site; GBP 60,000 - 80,000; Full time

Job summary

A leading material handling company in the UK seeks a service technician to perform repairs and maintenance on equipment at customer sites. Candidates must hold a full UK Driving Licence, be proficient in fault finding and repair, and possess strong organisational and communication skills. The role requires adherence to safety standards, detailed documentation, and the ability to work independently or as part of a team. This position offers a company van, competitive pay, and various employee benefits.

Benefits

Company van and fuel card

Company pension plan

25 days annual leave plus bank holidays

Support with tooling

Excellent discount scheme

Employee assistance programme

Qualifications

• Must hold a full UK Driving Licence.
• Proficient in fault finding and repair.
• Educated with an ability to achieve a grade C in English and maths at GCSE.
• Experience of Health & Safety requirements working in a workshop practice.
• Excellent organisational skills, resourceful and solution-driven.

Responsibilities

• Carry out service and repairs to equipment safely and professionally.
• Ensure site stock is monitored and sufficient for maintenance.
• Complete job sheets, timesheets, and documentation accurately.
• Take responsibility for equipment and tooling.
• Work to strict planned schedules and deadlines.

Skills

Full UK Driving Licence

Fault finding and repair

Organisational skills

Clear communication skills

Ability to multi-task

Flexibility

Education

Grade C in English and maths at GCSE

Tools

Knowledge of Mechanical engineering

Knowledge of Electrical engineering

Knowledge of Hydraulics

Job description

Role Overview

Carry out service and repairs to equipment on customer sites in a safe, professional and cost‑effective manner, maintaining documentation of all works carried out in line with Health and Safety and Quality procedures.

The role involves working to a planned schedule of service and maintenance jobs at clients' premises. Work may also be required off‑site on occasion.

Responsibilities

• Ensure site stock is monitored / counted, and sufficient for day‑to‑day maintenance of the fleet.
• Carry out inspections and monitor the safety of the repaired and maintained trucks.
• Accurately complete job sheets, timesheets and purchase requisition and parts paperwork within the required timescales.
• Take responsibility for all equipment and tooling (including van/laptop/printer) and ensure it is in a safe condition for the type of work being undertaken.
• Work to strict planned schedules and deadlines.

Key Skills & Qualifications

• Must hold a full UK Driving Licence.
• Proficient in fault finding and repair.
• Educated with an ability to achieve a grade C in English and maths at GCSE.
• Experience of Health & Safety requirements working in a workshop practice.
• Commitment to continuing personal and professional development.
• Excellent organisational skills, resourceful and solution‑driven.
• A high standard of accuracy and attention to detail.
• Ability to multi‑task, prioritise workloads to meet tight deadlines.
• Ability to work independently or in a team.
• Clear communication skills – oral and written.
• Consultation and negotiation skills.
• Flexibility to cope with diverse needs of the post.
• Highly motivated and possessing resilience to work under pressure.
• Positive, personable and optimistic with a can‑do attitude.

Desirable Skills

• Recent and relevant experience of working in the forklift truck service environment, but not essential.
• Engineering qualification.
• Knowledge of at least one of the following areas: Mechanical engineering, Electrical engineering, Hydraulics.

About Crown Equipment Corporation

Since its entry into the material handling industry in the 1960s, Crown Equipment Corporation has earned a reputation for exceptional product design, engineering and manufacturing of its award‑winning line of electric lift trucks. From our smallest pallet truck to our highest lifting VNA truck, our goal is to always provide the user with the safest, most efficient and ergonomic forklift truck possible.

Crown supports customers with a wide selection of electric forklift trucks ranging from pallet trucks to very narrow‑aisle VNA trucks. Our brand promise is: “Crown designs, manufactures, distributes, services and supports material handling products that provide customers with superior value.” Quality and performance are the foundation of Crown’s success.

Working Hours and Pattern

Monday – Friday. Shift pattern to be discussed at interview.

Company Vehicle

A company van and fuel card are provided with the option for private use (subject to tax regulations).

Holidays & Salary

25 days holiday. Competitive.

Pension

Company pension plan.

Employee Benefits

• Company van plus fuel card – private use of company vehicle (subject to tax regulations)
• Company pension plan.
• 25 days annual leave plus bank holidays.
• Support with tooling.
• Excellent discount scheme with access to the best perks from some of the UK’s biggest brands.
• Employee assistance programme.