Resident Liaison – Planned Maintenance & Cladding

Fortus Recruitment Group; Uxbridge; On-site; GBP 29,000 - 35,000; Full time

Job summary

A recruitment agency is seeking an experienced Resident Liaison Officer to join a planned works team in Uxbridge. The role involves coordinating visits, conducting surveys, managing resident complaints, and building relationships with tenants and contractors. Applicants should possess strong communication skills and a good level of IT proficiency. This permanent position offers opportunities for career development in the repairs and maintenance industry.

Qualifications

• Experience working as a Resident Liaison Officer.
• Strong communication skills both over the phone and face to face.
• Ability to work independently and as part of a team.

Responsibilities

• Booking in appointments to visit occupied properties.
• Carrying out condition surveys.
• Dealing with resident complaints.
• Working hand in hand with the site team.
• Building strong relationships with tenants and contractors.

Skills

Strong communication skills

IT skills

Ability to work in a team

Job description

A recruitment agency is seeking an experienced Resident Liaison Officer to join a planned works team in Uxbridge. The role involves coordinating visits, conducting surveys, managing resident complaints, and building relationships with tenants and contractors. Applicants should possess strong communication skills and a good level of IT proficiency. This permanent position offers opportunities for career development in the repairs and maintenance industry.