Resident Liaison Officer: Clear Communications + Vehicle

Regen Solutions; Sutton; On-site; GBP 34,000 - 40,000; Full time

Job summary

A residential support company in Sutton is hiring a Resident Liaison Officer (RLO) to manage resident communications throughout works in occupied properties. Ideal candidates will have experience as an RLO and strong communication skills. The role offers a salary of £34,000 with options for a company van or car allowance, along with a supportive project team and stable, long-term employment opportunities.

Benefits

£34,000 salary

Company van or £3,000 car allowance

Permanent, long-term role

Qualifications

• Proven experience working as a Resident Liaison Officer.
• Experience within social housing, planned works, or refurbishment environments.
• Confident using IT systems for logging communications.

Responsibilities

• Act as the main point of contact for residents across live sites.
• Carry out pre-works visits, resident briefings, and post-completion follow-ups.
• Manage resident queries, concerns, and complaints in a professional manner.

Skills

Excellent communication skills

Strong organisational skills

Empathy

Job description

A residential support company in Sutton is hiring a Resident Liaison Officer (RLO) to manage resident communications throughout works in occupied properties. Ideal candidates will have experience as an RLO and strong communication skills. The role offers a salary of £34,000 with options for a company van or car allowance, along with a supportive project team and stable, long-term employment opportunities.