Resident Liaison for Social Housing Planned Works

Howells Solutions Limited; St. Neots; On-site; GBP 60,000 - 80,000; Full time

Job summary

A leading main contractor is seeking a proactive Resident Liaison Officer for a full-time temporary role in St. Neots. You will facilitate effective communication with residents throughout refurbishment projects, ensuring their needs are met and complaints addressed swiftly. Candidates should have experience with the Decent Homes programme and hold a full clean driving licence. This position offers an hourly rate of £14.50 - £17.20 based on experience, promoting a modern and supportive work environment.

Qualifications

• Must have experience in working with social housing projects.
• Effective communication skills for tenant interactions.
• Ability to resolve complaints and queries efficiently.

Responsibilities

• Maintain relationships with residents during refurbishment works.
• Act as the main point of contact for tenants' queries.
• Chair tenant forum meetings and provide updates on works.

Skills

Decent Homes programme experience

Full clean driving licence

Relationship building with tenants

Job description

A leading main contractor is seeking a proactive Resident Liaison Officer for a full-time temporary role in St. Neots. You will facilitate effective communication with residents throughout refurbishment projects, ensuring their needs are met and complaints addressed swiftly. Candidates should have experience with the Decent Homes programme and hold a full clean driving licence. This position offers an hourly rate of £14.50 - £17.20 based on experience, promoting a modern and supportive work environment.