Resident Experience & Operations Lead - Build-to-Rent

urbanbubble; Coventry; On-site; GBP 32,000 - 42,000; Full time

Job summary

A leading property management company is seeking a Community & Operations Manager in Coventry. This role involves overseeing day-to-day operations, managing the team, and enhancing the experience for residents. The ideal candidate has significant experience in customer service and team management, along with strong communication skills. Benefits include a salary of up to £42,000, a 10% bonus, and generous perks like enhanced family leave policies and additional annual leave.

Benefits

10% bonus

Cycle to work scheme

Enhanced annual leave

Qualifications

• Significant experience of delivering excellent customer service.
• Strong ability to build rapport with people instantly.
• Excellent team management and communication skills.

Responsibilities

• Manage day-to-day operations and enhance the resident experience.
• Ensure properties are maintained to high standards.
• Promote peak performance through team meetings and reviews.

Skills

Customer service

Team management

Supplier management

Communication

Job description

A leading property management company is seeking a Community & Operations Manager in Coventry. This role involves overseeing day-to-day operations, managing the team, and enhancing the experience for residents. The ideal candidate has significant experience in customer service and team management, along with strong communication skills. Benefits include a salary of up to £42,000, a 10% bonus, and generous perks like enhanced family leave policies and additional annual leave.