Resident Experience & Leasing Specialist

Greystar Real Estate Partners, LLC; Watford; On-site; GBP 22,000 - 30,000; Full time

Job summary

Greystar Real Estate Partners, LLC is seeking a Leasing Associate in Watford to handle daily leasing operations, marketing, tenancy administration and an exceptional resident experience. You will conduct viewings, follow up on inquiries and coordinate with contractors and suppliers to ensure service levels exceed expectations.

The role requires excellent customer service, sales experience in hospitality or property management, fluent English, and proficiency with Microsoft Office and property

Qualifications

• Sales experience in hospitality, leisure or real estate environments.
• Excellent customer service and ability to exceed targets.
• Proficiency with MS Office and property software tools.

Responsibilities

• Conducts sales and leasing activities including: viewings, follow‑ups and conversions.
• Plans daily activities to maximize leasing targets.
• Converts leads into appointments and bookings.
• Keeps data capture systems updated and accurate records.
• Welcomes on-site inquiries with a warm, professional service.
• Manages documentation, contracts and payments efficiently.

Skills

Sales experience

Customer service

Communication

Fluent English

Team player

Education

General education

Tools

Microsoft Office

Property operations software

Job description

Greystar Real Estate Partners, LLC is seeking a Leasing Associate in Watford to handle daily leasing operations, marketing, tenancy administration and an exceptional resident experience. You will conduct viewings, follow up on inquiries and coordinate with contractors and suppliers to ensure service levels exceed expectations.

The role requires excellent customer service, sales experience in hospitality or property management, fluent English, and proficiency with Microsoft Office and property