Resident Experience & Leasing Specialist

Greystar (International); Watford; In loco; GBP 24.000 - 32.000; Tempo pieno

Vantaggi offerti da questo lavoro

Excellent pension

Healthcare

Holiday allowance

Descrizione del lavoro

Greystar is seeking a Leasing Associate in Watford to deliver daily operations and create a superb resident experience. You will support marketing and leasing activities, tenancy administration, and coordination with contractors, suppliers, and third parties to ensure high-quality service.

You will be responsible for conducting viewings, following up on inquiries, and converting leads while maintaining accurate records and delivering front-of-house excellence.

Competenze

• Excellent customer service skills and significant sales experience in a similar world-class accommodation/hospitality environment.
• Fluent English verbal and written communication skills.
• Proficiency with Microsoft Office (Word, Excel, Outlook) and property operations software.

Mansioni

• Conducts sales and leasing activities including viewings, follow-ups and conversions.
• Plans and organises daily activities to maximise leasing results.
• Updates contact details and data capture systems accurately.
• Welcomes on-site enquiries with a warm, professional service.
• Manages documentation, contracts and payments.
• Supports cross-selling and resident events.
• Ensures viewing materials and spaces meet standards for viewings.
• Responds to enquiries via webchat and email professionally.

Conoscenze

Sales experience

Customer service

Communication

Organization

Team player

Proactive

MS Office

Property software

Formazione

General education

Strumenti

Microsoft Office Suite

Property operations software

Descrizione del lavoro

Greystar is seeking a Leasing Associate in Watford to deliver daily operations and create a superb resident experience. You will support marketing and leasing activities, tenancy administration, and coordination with contractors, suppliers, and third parties to ensure high-quality service.

You will be responsible for conducting viewings, following up on inquiries, and converting leads while maintaining accurate records and delivering front-of-house excellence.