Resident Experience & Leasing Specialist

Greystar; Park Central; On-site; GBP 26,000 - 34,000; Full time

Job summary

Greystar is seeking a Leasing Associate for a 12-month fixed-term contract in the UK. You will manage day-to-day leasing activities, conduct viewings, and cultivate relationships with residents, contractors and suppliers to ensure a seamless resident experience.

You will build on strong customer service skills, sales drive and proficiency with Microsoft Office and property software. A proactive, team-oriented approach and fluent English are essential.

Qualifications

• Excellent customer service skills and significant experience in a sales role in a similar world class accommodation/hospitality/leisure or reservations/membership environment.
• The ability to influence, adapt at pace and be motivated by exceeding customer service and sales targets.
• Evidence of organisation skills with the ability to multi task and prioritise whilst maintaining a high level of accuracy and attention to detail.
• Fluent English verbal and written communication skills.

Responsibilities

• Conducts sales and leasing activities including viewings, following up on enquiries and sales conversions.
• Plans and organises daily activities to maximise the time to achieve targeted leasing numbers.
• Converts prospects and leads into viewing appointments and bookings to achieve targeted leasing numbers.
• Ensures data capture systems and contact details are updated accurately and timely.
• Welcomes on site enquiries and potential residents with exceptional customer service.

Skills

Fluent English

Sales experience

Customer service

Microsoft Office

Property software

Organisational skills

Education

General education level

Tools

Property operations software

Job description

Greystar is seeking a Leasing Associate for a 12-month fixed-term contract in the UK. You will manage day-to-day leasing activities, conduct viewings, and cultivate relationships with residents, contractors and suppliers to ensure a seamless resident experience.

You will build on strong customer service skills, sales drive and proficiency with Microsoft Office and property software. A proactive, team-oriented approach and fluent English are essential.