Resident Experience & Community Operations Assistant
Unite Group
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Descrizione del lavoro
Unite Group in the United Kingdom is seeking an Operations Assistant to welcome residents, respond to enquiries, and help ensure day-to-day building operations run smoothly. You’ll be the friendly face of the building, supporting check-ins, viewings, maintenance requests and events to create a safe, enjoyable student community.
No traditional career path is required—your passion for customer service and ability to connect with people matter most.
Competenze
- Customer service or hospitality experience is valued.
- Ability to connect with people and resolve enquiries.
- Proactive, organized, and able to work in a busy environment.
Mansioni
- Provide friendly, face-to-face service to residents and visitors.
- Support the full resident journey including check-ins and day-to-day support.
- Deliver property viewings and assist bookings to drive occupancy.
- Support resident engagement and create a welcoming community.
- Respond to maintenance issues and raise requests for resolution.
- Carry out building checks and support safety procedures.
- Assist with emergency response procedures when needed.
- Maintain high property standards in communal areas.
- Record enquiries, cases and issues in internal systems.
- Collaborate with colleagues for smooth daily operations.
Descrizione del lavoro
Unite Group in the United Kingdom is seeking an Operations Assistant to welcome residents, respond to enquiries, and help ensure day-to-day building operations run smoothly. You’ll be the friendly face of the building, supporting check-ins, viewings, maintenance requests and events to create a safe, enjoyable student community.
No traditional career path is required—your passion for customer service and ability to connect with people matter most.
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