Resident Admissions & Outreach Manager

Barchester Healthcare; Boroughbridge; Sur place; GBP 28 000 - 38 000; Plein temps

Avantages offerts par ce poste

Attractive salary

Commission structure

Discounts & wellbeing support

Career progression opportunities

Résumé du poste

Barchester is seeking a Customer Relationship Manager to join our care home team. You will drive occupancy by handling enquiries, networking locally, and delivering diverse sales and marketing activities to promote the home.

The role requires proven sales/marketing experience, CRM proficiency (Salesforce), and strong communication with residents and the community. A UK driving licence is essential.

Qualifications

• Proven sales and marketing experience, preferably in healthcare.
• Ability to analyse data on Salesforce or similar CRM.
• Self-motivated and target driven.
• Strong interpersonal and professional qualities.
• Confident user of Excel/PowerPoint.
• Full UK driving licence.

Responsabilités

• Represent Barchester and the home in a friendly, professional manner.
• Own all sales activity for the home and drive occupancy targets.
• Talk to potential residents over the phone and provide welcoming tours.
• Engage with residents and relatives to understand needs and experiences.
• Respond to sales enquiries promptly and efficiently.
• Actively generate leads and identify local marketing opportunities.
• Maintain a contacts database.

Connaissances

Sales experience

Marketing experience

CRM

Interpersonal skills

Communication skills

Outils

Salesforce

Microsoft Office

Description du poste

Barchester is seeking a Customer Relationship Manager to join our care home team. You will drive occupancy by handling enquiries, networking locally, and delivering diverse sales and marketing activities to promote the home.

The role requires proven sales/marketing experience, CRM proficiency (Salesforce), and strong communication with residents and the community. A UK driving licence is essential.