Care Home Growth & Relationship Manager

Barchester Healthcare; West End; On-site; GBP 32,000 - 52,000; Full time

Benefits offered by this job

Attritive salary / commission

Discounts

Wellbeing support

Team development

Job summary

Barchester Healthcare are recruiting a Customer Relationship Manager to join our care home team. You will drive occupancy through a professional sales approach, handle enquiries, and develop the digital profile of the home.

You will work alongside a supportive management team, network with the local community, and use Salesforce or similar CRM tools to analyse data and target improvement. A full UK driving licence is required.

Qualifications

• Sales and marketing experience, preferably in healthcare.
• Ability to analyse data on Salesforce or similar CRM.
• Self-motivated and target driven.
• Interpersonal and professional qualities.
• Full UK driving licence.

Responsibilities

• Represent Barchester and our state of the art home in a friendly and professional manner.
• Responsible for all sales activity for the home.
• Talking to potential new residents over the phone, and providing informative and welcoming tours of the home.
• Engage with residents and relatives to understand their experience and requirements.
• Respond to sales enquiries.
• Actively generate leads and identify local marketing opportunities.
• Maintain a contacts database.

Skills

Sales experience

CRM data analysis

Self-motivated

Interpersonal skills

Microsoft Office

Tools

Salesforce

Job description

Barchester Healthcare are recruiting a Customer Relationship Manager to join our care home team. You will drive occupancy through a professional sales approach, handle enquiries, and develop the digital profile of the home.

You will work alongside a supportive management team, network with the local community, and use Salesforce or similar CRM tools to analyse data and target improvement. A full UK driving licence is required.