Care Home Admissions & Relationship Manager

Barchester Healthcare Homes Limited; Bridlington; On-site; GBP 25,000 - 38,000; Full time

Benefits offered by this job

Commission structure

Discounts on retail and leisure

Wellbeing support

Best Doctors Service

Career progression opportunities

Job summary

Barchester Healthcare Homes Limited in Bridlington is seeking a Customer Relationship Manager to drive occupancy through proactive sales and marketing. You will handle enquiries, develop the home's digital profile and network with the local community to generate new residents.

The role requires proven sales and marketing experience, CRM proficiency (Salesforce or similar), strong communication, and a full UK driving licence.

Qualifications

• Proven sales and marketing experience, preferably in healthcare.
• Ability to analyse data and convert enquiries into residents.
• Strong communication and interpersonal skills.

Responsibilities

• Manage enquiries to improve conversion rates and occupancy targets.
• Develop the digital profile of the home and network with the local community.
• Support local and wider marketing activities to generate enquiries.
• Represent the home in a friendly, professional manner.
• Maintain resident and enquiry records with care.

Skills

Sales experience

CRM experience

Interpersonal skills

Microsoft Office

Tools

Salesforce

CRM software

Job description

Barchester Healthcare Homes Limited in Bridlington is seeking a Customer Relationship Manager to drive occupancy through proactive sales and marketing. You will handle enquiries, develop the home's digital profile and network with the local community to generate new residents.

The role requires proven sales and marketing experience, CRM proficiency (Salesforce or similar), strong communication, and a full UK driving licence.