Care Home Occupancy & Marketing Lead

Your Care Jobs Ltd

Haywards Heath

On-site

GBP 32,000 - 42,000

Full time

3 days ago
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Benefits offered by this job

Competitive commission
Discounts
Wellbeing support
Best Doctors Service
Career progression

Job summary

Barchester are recruiting a Customer Relationship Manager to join our prestigious care home team. You will handle enquiries, improve occupancy, and support marketing activities to drive sales and raise the home’s profile.

This role requires proven sales and marketing experience, CRM familiarity (Salesforce or similar), and a full UK driving licence. You will work within a supportive team to deliver excellent resident care and occupancy targets.

Qualifications

  • Have proven sales and marketing experience, preferably in healthcare.
  • Able to analyse data on Salesforce or similar CRM application.
  • Be self-motivated and target driven.
  • Have interpersonal and professional qualities.
  • Confident user of Microsoft Office (Excel/Powerpoint)
  • Full UK driving licence.

Responsibilities

  • Managing enquiries to improve the conversion rates and achieve occupancy targets.
  • Excellent communication skills.
  • Networking within the local community to raise the profile of the home and generate enquiries.
  • Supporting local and wider marketing activities to generate enquiries, drive conversion rates and increase occupancy.
  • Identifying opportunities to improve sales and marketing performance.

Skills

Sales experience
Marketing experience
CRM (Salesforce)
Interpersonal skills
MS Office
Driving licence

Tools

CRM tools

Job description

Barchester are recruiting a Customer Relationship Manager to join our prestigious care home team. You will handle enquiries, improve occupancy, and support marketing activities to drive sales and raise the home’s profile.

This role requires proven sales and marketing experience, CRM familiarity (Salesforce or similar), and a full UK driving licence. You will work within a supportive team to deliver excellent resident care and occupancy targets.

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