Reservation Host

Ateneu; Leeds; On-site; GBP 20,000 - 25,000; Full time

Job summary

A hospitality company in Leeds is seeking a Reservations Host to oversee bookings and collaborate with teams to ensure guest satisfaction. Ideal candidates will have experience in hospitality and excellent organizational skills. This role involves managing check-ins, collaborating with various teams, and producing reports to enhance offerings.

Qualifications

• Previous experience in residential, hotel, or co-living environments is essential.
• Confident using computer systems.
• Flexible and adaptable to working hours.

Responsibilities

• Oversee listings and reservations.
• Collaborate with housekeeping and Front of House team.
• Manage check-in and check-outs.

Skills

Excellent customer service

Organisational skills

Flexibility

Tools

Online booking platforms

Job description

Overview

We are looking for a Reservations Host to join our team and play a vital role in the success of our Short Stay offering for members booking stays of 7 + nights.

The Role

• Oversee listings and reservations
• Collaborate with housekeeping and Front of House team to ensure rooms are prepared, payments are complete and arrivals run smoothly.
• Managing check in and check outs
• Produce weekly and monthly reports to help grow the short stay offerings.

About You

• Ability to balance multiple priorities with ease
• Thrives on providing excellent customer service
• ability to build connections with local organisations to promote our short stay experiences
• A Natural host with a passion for hospitality ensuring you create great guest experiences.

Requirements

• Previous experience in a residential, hotel, co living is essential
• Confident using computer systems and online booking platforms.
• Flexible and adaptable to working hours
• Exceptional organisational skills and attention to detail.

If you feel this role could be the next step in oyur career then reach out and apply today.