Research & Insight Lead

Kairos Recruitment; Greater London; Hybrid; GBP 125,000 - 150,000; Full time

Job summary

A people-first media agency based in London is seeking a Research & Insight Lead to spearhead research initiatives and guide strategy. In this hybrid role, you will manage research projects end-to-end while mentoring junior analysts. The ideal candidate will have proven experience in research and analytics, with strong skills in statistical analysis and the ability to translate complex data into clear insights. This is an excellent opportunity for professional growth within an employee-owned agency with a supportive culture and competitive benefits.

Benefits

Employee ownership and profit-share scheme

Clear progression opportunities

Supportive culture

Structured learning and development

Competitive salary and benefits

Qualifications

• Proven experience in research, insight, or analytics.
• End-to-end research delivery across methodologies.
• Strong skills in statistical analysis.

Responsibilities

• Lead and manage research projects from start to finish.
• Translate data into actionable insights for clients.
• Manage and mentor junior analysts.

Skills

Research delivery

Statistical analysis

Client-facing communication

Storytelling

Mentoring

Tools

R

Power BI

Excel

Datorama

SQL

Job description

Research & Insight Lead

London | Hybrid Working | 3 Days In-office

I'm currently working exclusively with a fast-growing, people‑first media agency that's looking to hire a Research & Insight Lead as they continue to scale.

This is a genuinely exciting opportunity to join an employee‑owned agency at a key point in their growth, where insight plays a central role in shaping strategy, campaigns, and client decision‑making. You'll have real ownership, visibility, and the chance to build and lead an insight function that has genuine influence across the business.

The Agency

This is more than just a media agency - they pride themselves on being people people. With a strong reputation for data‑driven thinking and delivering tangible results, they specialise in the property and travel sectors, combining insight, analytics, and creativity to drive impact.

As a majority employee‑owned business, they invest heavily in their people, offering long‑term progression, collaboration, and a culture built on trust and integrity.

The Role

As Research & Insight Lead, you'll take ownership of insight delivery across the agency, leading research projects end‑to‑end and ensuring insight is embedded into client strategy and internal decision‑making.

You'll manage and develop 1‑2 analysts, work closely with client services and senior stakeholders, and play a key role in QBRs, pitches, and client presentations. This role would suit someone who enjoys combining analytical rigour with storytelling and is ready to step into a visible leadership position.

Key Responsibilities

• Lead quantitative and qualitative research projects from design through to insight delivery.
• Translate complex data into clear, actionable insights for clients and internal teams.
• Own insight storytelling for client presentations, QBRs, and strategic reviews.
• Manage and mentor junior analysts, supporting their development.
• Partner closely with client services and senior stakeholders to shape briefs.
• Identify opportunities to apply insight across campaigns, pitches, and new initiatives.
• Oversee reporting on campaign performance and audience behaviour.

About You

You'll be a confident insight professional with strong commercial awareness and experience delivering research that drives real business outcomes. You're comfortable presenting to clients, influencing decisions, and leading others.

Essential experience includes

• Proven experience in research, insight, or analytics (agency, consultancy, or client‑side).
• End‑to‑end research delivery across quantitative and qualitative methodologies.
• Strong statistical analysis skills.
• Experience using R and advanced Excel.
• Data visualisation and reporting experience (Power BI, Datorama, PowerPoint).
• Confident client‑facing communication and storytelling.
• Experience managing or mentoring junior team members.

Nice to have

• Experience using Qualtrics or other survey platforms.
• Exposure to audience tools such as YouGov, TGI, or GWI.
• Understanding of digital marketing metrics and campaign measurement.
• SQL, Python, or broader Martech exposure (GA4, ad platforms, CRM).
• Experience within property or travel sectors.

What's On Offer

• Hybrid working with a London‑based office in Farringdon.
• Employee ownership and profit‑share scheme.
• Clear progression and leadership opportunity.
• Supportive, people‑first culture.
• Structured learning and development.
• Competitive salary and benefits.

Interested?

If you're open to a confidential conversation and would like to hear more about the agency, team, and growth plans, please apply with your CV and I'll be in touch to share further details.