Repairs Service Administrator

Opus People Solutions Ltd; Redditch; Presencial; GBP 17 000 - 24 000; Tempo integral

Resumo da oferta

Opus People Solutions Ltd., on behalf of Redditch Borough Council, invites applications for a Repairs Services Administrator in Redditch. This temporary three-month office-based role offers a clear path to extension if performance is strong.

You will schedule repairs for council tenants and support the Housing Property Services team with admin and customer service duties. Key responsibilities include coordinating repair requests, booking appointments, maintaining records, and liaising with

Qualificações

• Strong organisational and multitasking abilities.
• Excellent communication skills, both verbal and written.
• Proven experience in an administrative role
• Proficiency with office software and scheduling tools
• Ability to work independently and as part of a team.

Responsabilidades

• Manage and coordinate repair service requests efficiently, ensuring timeline and communication with customers and technicians.
• Schedule appointments and allocate resources to meet project deadlines.
• Maintain accurate and up-to-date records of service activities, work orders, and customer interactions.
• Liaise with technicians and internal teams to ensure smooth workflow and problem resolution.
• Provide exceptional customer service by responding promptly to inquiries and updates.

Conhecimentos

Organisational skills

Communication skills

Administrative experience

Scheduling

Ferramentas

Office suite

Descrição da oferta de emprego

Repairs Service Administrator

Hourly rate: £14.59

Working hours: Monday-Friday 9am-5pm

Location: Crossgate House Redditch B98 7SN

This is an office-based role for a temporary 3 month contract, with opportunity for extension.

Opus People Solutions are recruiting on behalf of Redditch Borough Council for a Repairs Services Administrator to join the Housing Property Services department and provide administrative & customer service support by scheduling repairs for Council tenants.

Key Responsibilities

• Manage and coordinate repair service requests efficiently, ensuring timeline and communication with customers and technicians.
• Schedule appointments and allocate resources to meet project deadlines.
• Maintain accurate and up-to-date records of service activities, work orders, and customer interactions.
• Liaise with technicians and internal teams to ensure smooth workflow and problem resolution.
• Provide exceptional customer service by responding promptly to inquiries and updates.

What we're looking for

• Strong organisational and multitasking abilities.
• Excellent communication skills, both verbal and written.
• Proven experience in an administrative role
• Proficiency with office software and scheduling tools
• Ability to work independently and as part of a team.

All offers will be subject to satisfactory compliance screening, including right to work in the UK and references