Business Support & Administration Repairs Service Administrator Redditch, Worcestershire Up to £14.59 / hour

Oakpark Security Systems Ltd; Redditch; Hybride; GBP 17 000 - 24 000; Plein temps

Résumé du poste

Redditch Borough Council is seeking a temporary Repairs Services Administrator in Redditch to join the Housing Property Services team. The role will involve scheduling repairs for council tenants, coordinating with technicians, and providing high-quality customer service.

The position is office-based for a 3-month contract with potential extension. Key duties include managing service requests, maintaining records, and ensuring timely communication with customers and teams.

Qualifications

• Strong organisational and multitasking abilities.
• Excellent communication skills, both verbal and written.
• Proven experience in an administrative role.
• Proficiency with office software and scheduling tools.
• Ability to work independently and as part of a team.

Responsabilités

• Manage and coordinate repair service requests efficiently, ensuring timely communication with customers and technicians.
• Schedule appointments and allocate resources to meet project deadlines.
• Maintain accurate and up-to-date records of service activities, work orders, and customer interactions.
• Liaise with technicians and internal teams to ensure smooth workflow and problem resolution.
• Provide exceptional customer service by responding promptly to inquiries and updates.

Connaissances

Organisational skills

Communication skills

Administrative experience

Scheduling tools

Team player

Outils

Microsoft Office

Description du poste

LocationRedditch, WorcestershireSalaryUp to£14.59/hrJob TypeTemporaryJob DisciplineBusiness Support & Administration**Repairs Service Administrator****Hourly rate:** £14.59**Working hours:** Monday-Friday 9am-5pm**Location:** Crossgate House Redditch B98 7SNThis is an office-based role for a temporary 3 month contract, with opportunity for extension.Opus People Solutions are recruiting on behalf of Redditch Borough Council for a Repairs Services Administrator to join the Housing Property Services department and provide administrative & customer service support by scheduling repairs for Council tenants.**Key Responsibilities:** \\* Manage and coordinate repair service requests efficiently, ensuring timeline and communication with customers and technicians. \\* Schedule appointments and allocate resources to meet project deadlines. \\* Maintain accurate and up-to-date records of service activities, work orders, and customer interactions. \\* Liaise with technicians and internal teams to ensure smooth workflow and problem resolution.\\* Provide exceptional customer service by responding promptly to inquiries and updates.**What we're looking for:** \\* Strong organisational and multitasking abilities. \\* Excellent communication skills, both verbal and written. \\* Proven experience in an administrative role\\*Proficiency with office software and scheduling tools\\* Ability to work independently and as part of a team.**Apply now!***All offers will be subject to satisfactory compliance screening, including right to work in* *the UK and references*