Repairs Scheduler & Admin — 3‑Month Temp

Opus People Solutions Ltd; Redditch; On-site; GBP 17,000 - 24,000; Full time

Job summary

Opus People Solutions Ltd., on behalf of Redditch Borough Council, invites applications for a Repairs Services Administrator in Redditch. This temporary three-month office-based role offers a clear path to extension if performance is strong.

You will schedule repairs for council tenants and support the Housing Property Services team with admin and customer service duties. Key responsibilities include coordinating repair requests, booking appointments, maintaining records, and liaising with

Qualifications

• Strong organisational and multitasking abilities.
• Excellent communication skills, both verbal and written.
• Proven experience in an administrative role
• Proficiency with office software and scheduling tools
• Ability to work independently and as part of a team.

Responsibilities

• Manage and coordinate repair service requests efficiently, ensuring timeline and communication with customers and technicians.
• Schedule appointments and allocate resources to meet project deadlines.
• Maintain accurate and up-to-date records of service activities, work orders, and customer interactions.
• Liaise with technicians and internal teams to ensure smooth workflow and problem resolution.
• Provide exceptional customer service by responding promptly to inquiries and updates.

Skills

Organisational skills

Communication skills

Administrative experience

Scheduling

Tools

Office suite

Job description

Opus People Solutions Ltd., on behalf of Redditch Borough Council, invites applications for a Repairs Services Administrator in Redditch. This temporary three-month office-based role offers a clear path to extension if performance is strong.

You will schedule repairs for council tenants and support the Housing Property Services team with admin and customer service duties. Key responsibilities include coordinating repair requests, booking appointments, maintaining records, and liaising with