Repairs Scheduler

Randstad Staffing; Wareham; On-site; GBP 28,000 - 30,000; Full time

Job summary

A leading Property Maintenance contractor in Wareham is seeking a Repairs Scheduler for a permanent role. The candidate will coordinate appointments with clients and subcontractors while ensuring Service Level Agreements are met. To excel in this role, previous experience in repairs or maintenance is essential, alongside strong problem-solving and customer service skills. A competitive salary of £28,000 - £30,000 is offered along with great benefits.

Qualifications

• Experience in repairs and maintenance sector or trade background.
• Strong administration and communication skills.
• Ability to deliver exceptional customer service.

Responsibilities

• Liaise with clients and subcontractors to schedule appointments.
• Ensure contractual Service Level Agreements are met.
• Use in-house system to schedule operatives and subcontractors.
• Provide excellent customer service over phone and email.

Skills

Communication skills

Organizational skills

Customer service

Problem-solving skills

Attention to detail

Tools

Microsoft Office

Job description

Looking to recruit a Repairs Scheduler to join a leading Property Maintenance contractor on a permanent basis in Wareham

Responsibilities

• Liaising with clients, sub-contractors, suppliers and supervisors to schedule appointments for operatives
• Ensuring that future jobs are appointed in a way that will ensure our contractual Service Level Agreements are met and no false promises are given.
• Using an in house system, you'll actively schedule available operatives and subcontractors to jobs and discuss complex repairs
• Deliver great customer service over the phone, email and message instilling faith in customers

Offering a competitive salary of £28,000 - £30,000 + great benefits

Requirements

• You’ll have previous experience within the repairs and maintenance sector, or a trade-based background, with good problem-solving skills.
• Good working knowledge of Microsoft Office, with strong administration, organisational and communication skills, both written and verbal.
• Have excellent customer service skills and be commutable to the office full time

If you feel this is the role for you attach your cv and apply today!

Randstad CPE values diversity and promotes equality. No terminology in this advert is intended to discriminate against any of the protected characteristics that fall under the Equality Act 2010. We encourage and welcome applications from all sections of society and are more than happy to discuss reasonable adjustments and/or additional arrangements as required to support your application.

Candidates must be eligible to live and work in the UK.

For the purposes of the Conduct Regulations 2003, when advertising permanent vacancies we are acting as an Employment Agency, and when advertising temporary/contract vacancies we are acting as an Employment Business.

Skills

skills

attention to detail