Repairs Scheduler

Skilled Careers; Ringway; On-site; GBP 40,000 - 60,000; Full time

Job summary

A leading repairs and maintenance contractor based in the North West is seeking an experienced Repairs Scheduler to join their busy office on a contractual basis. In this role, you will ensure the smooth delivery of maintenance works by coordinating operatives and managing appointments. The ideal candidate will have prior scheduling experience, excellent organizational skills, and the ability to work under pressure. You'll play a pivotal role in maintaining high-quality service for customers.

Qualifications

• Experience in repairs, maintenance, or housing scheduling is essential.
• Strong organisational skills are crucial for managing workloads.
• Confident in using scheduling or CRM systems effectively.

Responsibilities

• Schedule and allocate work to operatives across multiple trades.
• Liaise with tenants, clients, and engineers for appointments.
• Monitor job progress and update the internal system.

Skills

Organisational skills

Communication skills

Use of scheduling or CRM systems

Ability to work under pressure

Attention to detail

Job description

Are you an organised and proactive individual looking to join a thriving team within the property repairs sector

Our client, aleading repairs and maintenance contractorbased in the North West, is seeking an experiencedRepairs Schedulerto join their busy office on a contractual basis.

The Role:

As a Repairs Scheduler, you'll play a key part in ensuring the smooth and efficient delivery of reactive and planned maintenance works. You'll be responsible for coordinating operatives, managing appointments, and ensuring customers receive a high-quality and timely service.

Key Responsibilities:

• Scheduling and allocating work to operatives across multiple trades
• Liaising with tenants, clients, and engineers to arrange appointments
• Monitoring job progress and updating the internal system
• Managing diaries, ensuring SLA and KPI targets are met
• Handling incoming calls and emails in a professional manner
• Supporting the wider team with general administration tasks

Requirements:

• Previous experience in a repairs, maintenance, or housing scheduling role (essential)
• Strong organisational and communication skills
• Confident using scheduling or CRM systems
• Ability to work under pressure and manage a busy workload
• A team player with excellent attention to detail