Repairs Planner – Damp, Mould & Disrepair (Local Govt)

East Midlands Councils/East Midlands Jobs; Chesterfield; On-site; GBP 26,000 - 38,000; Full time

Benefits offered by this job

Local Government Pension Scheme

Generous annual leave

Work-life balance initiatives

Job summary

Bolsover District Council’s Housing Repairs Team is seeking a motivated Repairs Planner to coordinate repairs across 5,000+ properties. Based at the Riverside Depot, Doe Lea, Chesterfield, you will work with an in-house team of 50+ staff and external contractors to deliver efficient repairs and effective resident communications.

The role requires strong problem-solving, a commitment to service improvements, and awareness of HHSRS and Awaab’s Law.

Qualifications

• Experience in work planning within a repairs and maintenance environment.
• Experience with good customer service, including handling complaints.
• Awareness of HHSRS and Awaab’s Law.
• Strong customer focus and commitment to service improvements.

Responsibilities

• Plan and coordinate repairs for over 5,000 properties through in-house staff and external contractors.
• Collaborate with the Housing Repairs Team to manage competing demands.
• Ensure high standards of customer service and timely communication with residents.
• Drive continuous improvement in repair scheduling and delivery.

Skills

Work planning

Customer service

HHSRS

Awaab’s Law

Job description

Bolsover District Council’s Housing Repairs Team is seeking a motivated Repairs Planner to coordinate repairs across 5,000+ properties. Based at the Riverside Depot, Doe Lea, Chesterfield, you will work with an in-house team of 50+ staff and external contractors to deliver efficient repairs and effective resident communications.

The role requires strong problem-solving, a commitment to service improvements, and awareness of HHSRS and Awaab’s Law.