Repairs Planner (Damp, Mould & Disrepair)

East Midlands Councils/East Midlands Jobs

Chesterfield

On-site

GBP 26,000 - 38,000

Full time

14 days+

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Benefits offered by this job

Local Government Pension Scheme
Generous annual leave
Work-life balance initiatives

Job summary

Bolsover District Council’s Housing Repairs Team is seeking a motivated Repairs Planner to coordinate repairs across 5,000+ properties. Based at the Riverside Depot, Doe Lea, Chesterfield, you will work with an in-house team of 50+ staff and external contractors to deliver efficient repairs and effective resident communications.

The role requires strong problem-solving, a commitment to service improvements, and awareness of HHSRS and Awaab’s Law.

Qualifications

  • Experience in work planning within a repairs and maintenance environment.
  • Experience with good customer service, including handling complaints.
  • Awareness of HHSRS and Awaab’s Law.
  • Strong customer focus and commitment to service improvements.

Responsibilities

  • Plan and coordinate repairs for over 5,000 properties through in-house staff and external contractors.
  • Collaborate with the Housing Repairs Team to manage competing demands.
  • Ensure high standards of customer service and timely communication with residents.
  • Drive continuous improvement in repair scheduling and delivery.

Skills

Work planning
Customer service
HHSRS
Awaab’s Law

Job description

Repairs Planner (Damp, Mould & Disrepair)

Company:

Highly motivated individual required to join Bolsover District Council’s busy Housing Repairs Team.

Bolsover District Council is a dynamic and ambitious organisation that takes pride in delivering excellent services to our community whilst driving economic growth and environmental sustainability for the district.

Applications are invited from highly motivated candidates who are interested in a career within Local Government and who are committed to providing an excellent service.

As a Repairs Planner you will be joining a great team dealing with a range of housing repairs to over 5000 properties delivered through both our in-house team of over 50 staff and external contractors. The successful candidate must have excellent people skills, be able to manage competing demands and be able to operate both individually and within a team.

This role is based at the Riverside Depot, Mansfield Road, Doe Lea, Chesterfield.

If you would like to join a progressive forward thinking team and you possess a problem solving approach along with a willingness to drive improvement, then we want to hear from you.

To be successful you will need:

  • Experience and knowledge of work planning within a repairs and maintenance environment.
  • Experience and knowledge of good customer service, including the handling complaints.
  • Awareness of the Housing Health and Safety Rating System (HHSRS) and Awaab’s law.
  • The ability to demonstrate strong customer focus and a commitment to service improvements.

For a full list of job details and requirements please view the Job Description and Person Specification.

Why work for us?

Bolsover District Council is a great place to work and if you join our team, you will become part of a talented and dedicated workforce.If you are keen to make a difference to people’s lives and develop your skills and experience, we would like to hear from you.

We offer a competitive salary, Local Government Pension Scheme, generous annual leave entitlement and excellent work/life balance initiatives. Learn more about the benefits of working for us at:

Bolsover.gov.uk

For further information

For an informal discussion about the post, please contact Daniel Barley, Senior Repair Coordinator, on 01246 242219 or email

daniel.barley@bolsover.gov.uk

If you have not received any communication within 4 weeks of the closing date, please assume you have been unsuccessful on this occasion and we thank you for your interest in the job role.

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