Planner

Niyaa People; Manchester; On-site; GBP 19,000 - 24,000; Full time

Job summary

Niyaa People is seeking a Repairs Planner for a Stockport-area housing team on a 12-week temporary contract. The role is office-based in Didsbury, Manchester, and involves coordinating repair requests, inspections, and works while ensuring timely progress.

You will maintain records, monitor cases, and work with inspectors, contractors, and residents, aligning with statutory timescales and Awaab’s Law requirements. Candidates should be highly organised and capable of handling multiple deadlines.

Qualifications

• Organised and detail-oriented with a proactive approach.
• Experience in administration or repairs coordination is preferred.
• Willing to learn housing processes including damp and mould procedures.

Responsibilities

• Manage the repairs inbox and coordinate incoming repair requests.
• Raise repair jobs and schedule inspections and appointments.
• Coordinate with inspectors, contractors, residents and internal housing teams.
• Monitor repairs from initial report through to completion.
• Ensure actions are completed within statutory timescales and Awaab’s Law requirements.
• Maintain accurate records and update systems to progress and close cases.
• Identify delays or issues and escalate as needed.

Skills

Organised

Attention to detail

Time management

Communication skills

Database proficiency

Office software

Housing/repair coordination

Tools

Database software

Office suite

Job description

We are currently recruiting for a Repairs Planner to join a Stockport-based housing team on an initial 12-week temporary contract.

This is an excellent opportunity for an organised and proactive individual looking to build a long-term career within a housing repairs environment.

You will manage incoming repair requests, arrange inspections and works, monitor progress and ensure outstanding actions are followed up within required timescales.

This is a busy, process-driven role suited to someone who is highly organised, proactive and confident managing multiple repairs, cases and deadlines.

Key Responsibilities of a Repairs Planner:

• Manage the repairs inbox and coordinate incoming repair requests.
• Raise repair jobs and schedule inspections and appointments.
• Coordinate with inspectors, contractors, residents and internal housing teams.
• Monitor repairs from initial report through to completion.
• Support the team in ensuring cases are managed in line with Awaab’s Law requirements and statutory timescales.
• Track outstanding jobs and proactively chase overdue inspections, works and actions.
• Maintain accurate records and update systems to ensure cases are progressed and closed correctly.
• Identify delays or issues within the repairs process and escal**ate** where appropriate.
• Ensure repairs are managed in line with relevant processes, service standards and statutory timescales.
• Provide general administrative and coordination support to the housing repairs team.

About You:

• Highly organised with excellent attention to detail.
• Confident managing a busy workload and multiple deadlines.
• Proactive in monitoring cases and following up outstanding actions.
• Comfortable using databases, email inboxes and administrative systems.
• A clear and confident communicator.
• Reliable and able to work consistently from the office.
• Experienced in administration, repairs coordination, housing or a similar process-driven environment.
• Ideally experienced within a local authority or social housing environment, although this is not essential.
• Willing to learn about damp and mould, Awaab’s Law and housing repairs processes.

Contract & Working Hours:

• Initial 12-week temporary contract.
• Location: Didsbury
• Office Based