Repairs Planner

Niyaa People; Stockport; Hybrid; GBP 26,000 - 34,000; Full time

Job summary

Niyaa People is recruiting a Repairs Planner for a Stockport-based housing team on a temporary-to-permanent basis. The role focuses on coordinating repairs from initial notification through to completion, with potential progression to a permanent position after a successful temporary period.

You will manage repair requests, arrange inspections, monitor progress and ensure timely follow-up in line with Awaab’s Law requirements and statutory timescales.

Qualifications

• Experience in administration, repairs coordination, housing or similar process-driven environment.
• Willingness to learn about damp and mould, Awaab’s Law and housing repairs processes.

Responsibilities

• Coordinate incoming repair requests and manage repairs inbox.
• Raise repair jobs and schedule inspections and appointments.
• Coordinate with inspectors, contractors, residents and housing teams.
• Monitor repairs from report to completion and track progress.
• Ensure actions are completed within statutory timescales and internal processes.
• Maintain accurate records and update systems; progress and close cases.
• Identify delays or issues in the repairs process and escalate as needed.
• Provide admin support to the housing repairs team.

Skills

Highly organised

Proactive

Busy workload management

Clear communicator

Reliable

Administration experience

Repairs coordination

Housing/ Social housing experience

Job description

We are currently recruiting for a Repairs Planner to join a Stockport-based housing team on a temporary-to-permanent basis.

This is an excellent opportunity for an organised and proactive individual looking to build a long-term career within a housing repairs environment. The successful candidate will play a key role in coordinating housing repairs from initial notification through to completion, with the opportunity to move into a permanent position following a successful temporary period.

You will manage incoming repair requests, arrange inspections and works, monitor progress and ensure outstanding actions are followed up within required timescales.

This is a busy, process-driven role suited to someone who is highly organised, proactive and confident managing multiple repairs, cases and deadlines.

Key Responsibilities of a Repairs Planner

• Manage the repairs inbox and coordinate incoming repair requests.
• Raise repair jobs and schedule inspections and appointments.
• Coordinate with inspectors, contractors, residents and internal housing teams.
• Monitor repairs from initial report through to completion.
• Support the team in ensuring cases are managed in line with Awaab’s Law requirements and statutory timescales.
• Track outstanding jobs and proactively chase overdue inspections, works and actions.
• Maintain accurate records and update systems to ensure cases are progressed and closed correctly.
• Identify delays or issues within the repairs process and escape where appropriate.
• Ensure repairs are managed in line with relevant processes, service standards and statutory timescales.
• Provide general administrative and coordination support to the housing repairs team.

About You

• Highly organised with excellent attention to detail.
• Confident managing a busy workload and multiple deadlines.
• Proactive in monitoring cases and following up outstanding actions.
• Comfortable using databases, email inboxes and administrative systems.
• A clear and confident communicator.
• Reliable and able to work consistently from the office.
• Experienced in administration, repairs coordination, housing or a similar process-driven environment.
• Ideally experienced within a local authority or social housing environment, although this is not essential.
• Willing to learn about damp and mould, Awaab’s Law and housing repairs processes.

Contract & Working Hours

• Temporary to permanent opportunity
• Initial temporary period with a permanent position after 12 weeks
• Location: Stockport
• Hybrid working

If you are an organised administrator with strong coordination skills and are looking for an opportunity that could lead to a permanent position within a housing repairs team, we would be keen to hear from you.