Repair & Maintenance Technician

Thames Water Utilities Limited; City Of London; On-site; GBP 35,000; Full time

Job summary

A leading water and wastewater company in Kentish Town is seeking a Repair & Maintenance Technician. You will manage repair and maintenance tasks across the North London network and lead your own team. Ideal candidates will have experience in the water industry and strong problem-solving abilities. The role offers a starting salary of £35,000 per annum, full PPE, and significant benefits including additional holiday and a generous pension scheme.

Benefits

Annual Leave - 24 days holiday per year, increasing to 28

Performance-related pay plan

Generous Pension Scheme

Health and wellbeing benefits

Qualifications

• You must have Street Works (NRSWA)/SSSTS qualification and a full UK driver’s licence.
• Should be able to meet the physical demands of the role.
• A positive attitude and openness to new ideas are necessary.

Responsibilities

• Responsible for repair and maintenance across the North London network.
• Ensure work is completed to the correct safety and quality standards.
• Lead a two-person R&M Team.

Skills

Experience in repair and maintenance in the water industry

Strong communication skills

Problem-solving skills

Ability to work outdoors in all weathers

Self-motivated

Tools

Computer and IT equipment proficiency

Job description

Job title Repair & Maintenance Technician Ref 42732 Division Asset Operations & Capital Delivery Location Hiview House - Kentish Town - NW5 1TN Contract type Permanent Full/Part-time Full-time Hours 45 Hours per week Salary Offering a starting salary of £35,000 per annum, depending on skills and experience. Job grade A Closing date 09/12/2025

We are currently recruiting for a Repair & Maintenance (R&M) Technician who has Street Works (NRSWA)/SSSTS qualification and a full UK driver’s licence.

What you’ll be doing as a Repair & Maintenance Technician:

You will be responsible for repair and maintenance across our North London network, with occasional travel to South London when required.

You will be the Leader of a two-person R&M Team. Ensuring that all work undertaken is completed to the correct safety and quality standards.

Base location

Kentish Town - NW51TN.

Working pattern

45 hours a week on a shift pattern, including a standby rota for which you will receive additional payment.

Must-haves (essential criteria) for this opportunity include:

• You will have experience or training in repair and maintenance in the water industry.
• You should be able to meet the physical demands of the role with the ability to work outdoors in all weathers.
• Use your initiative and problem-solve where repairs are required.
• Have strong communication skills with the ability to explain technical messages simply.
• Have a can-do, positive attitude, remaining open to new ideas and change.
• Be self‑motivated and confident in completing tasks to the best of your ability.

Additional skills and experiences would be great to have/bring:

• Be competent in using computers and other IT equipment.
• Advantageous if you have an EUSR Water Hygiene card, Service Avoidance L2 and/or a First Aid qualification.

What’s in it for you?

• Offering a starting salary of £35,000 per annum, depending on skills and experience.
• Van and Full PPE will be provided.
• Annual Leave - 24 days holiday per year, increasing to 28 with the length of service. (plus bank holidays)
• Performance‑related pay plan directly linked to company performance measures and targets.
• Generous Pension Scheme through AON.
• Access to lots of benefits to help you take care of you and your family’s health and wellbeing, and your finances – from annual health MOTs and access to physiotherapy and counselling, to Cycle to Work schemes, shopping vouchers and life assurance.

We’re the UK’s largest water and wastewater company, with more than 16 million customers relying on us every day to supply water for their taps and toilets. We want to build a better future for all, helping our customers, communities, people, and the planet to thrive. It’s a big job and we’ve got a long way to go, so we need help from passionate and skilled people, committed to making a difference and getting us to where we want to be in the years and decades to come.

Thames Water is a unique, rewarding, and diverse place to work, where every day you can make a difference, yet no day is the same. As part of our family, you’ll enjoy meaningful career opportunities, flexible working arrangements and excellent benefits.

If you’re looking for a sustainable and successful career where you can make a daily difference to millions of people’s lives while helping to protect the world of water for future generations, we’ll be here to support you every step of the way. Together, we can build a better future for our customers, our region, and our planet.

Real purpose, real support, real opportunities. Come and join the Thames Water family. Why choose us? Learn more.

We’re committed to being a great, diverse, and inclusive place to work. We welcome applications from everyone and want to ensure you feel supported throughout the recruitment process. If you need any adjustments, whether that’s extra time, accessible formats, or anything else just let us know, we’re here to help and support.

When a crisis happens, we all rally around to support our customers. As part of Team Thames, you’ll have the opportunity to sign up to support our customers on the frontline as an ambassador. Full training will be given for what is undoubtedly an incredibly rewarding experience. It’s also a great opportunity to learn more about our business and meet colleagues.

Disclaimer: due to the high volume of applications we receive, we may close the advert earlier than the advertised date, so we encourage you to apply as soon as possible to avoid disappointment.