Rental Return & Vehicle Prep Specialist

Avis Budget Group; Exeter; On-site; GBP 26,000; Full time

Job summary

A leading global mobility solutions provider seeks a Rental Operation Agent in Exeter. This role involves greeting customers, inspecting returned vehicles, and ensuring they are ready for the next rental. The ideal candidate has excellent customer service skills and a valid driver's license. Benefits include 33 days holiday and employee discounts. Join a company committed to innovation and customer satisfaction.

Benefits

33 days holiday

Employee Assistance Programme

Employee discounts on car rental

Opportunity to earn monthly commission

Qualifications

• Fluency in spoken and written English.
• Prior customer service experience preferred.
• Valid driver's license with a clean driving record.

Responsibilities

• Greeting customers returning rental vehicles.
• Inspecting vehicles for damages.
• Documenting any issues using appropriate tools.
• Clarifying final charges and collecting signatures.
• Providing assistance with travel information.
• Conducting thorough vehicle inspections.
• Maintaining accurate records.
• Resolving customer complaints.
• Ensuring rental car lot is organized.

Skills

Customer service

Communication

Teamwork

Problem-solving

Education

High school diploma or equivalent

Job description

A leading global mobility solutions provider seeks a Rental Operation Agent in Exeter. This role involves greeting customers, inspecting returned vehicles, and ensuring they are ready for the next rental. The ideal candidate has excellent customer service skills and a valid driver's license. Benefits include 33 days holiday and employee discounts. Join a company committed to innovation and customer satisfaction.