Rental Fleet Controller

Martin Group of Companies; Market Harborough; On-site; GBP 25,000 - 35,000; Full time

Job summary

A leading transport equipment provider in Market Harborough is seeking a dedicated Rental Fleet Controller to enhance their hire fleet operations. You will manage customer interactions, ensuring satisfaction while maintaining fleet compliance and efficiency. Join a successful team with strong opportunities for progression and training in a dynamic environment, contributing to over 165 vehicles in the Traffic Management industry.

Benefits

Competitive Salary

33 days holiday

Secure employment

Company Life Assurance

Training and Development opportunities

Qualifications

• Demonstrate a great attitude and commitment towards work.
• Desire for future development.
• Possess a positive 'can do' attitude.

Responsibilities

• Understand customer requirements and provide effective solutions.
• Ensure hire fleet compliance with operator's licenses.
• Maintain strong relationships with external service providers.
• Report on vehicles in the workshop and update customers.
• Keep all company stakeholders informed.

Skills

Strong organisational skills

Proficiency with Microsoft Office

Good interpersonal skills

Experience in a similar role

Job description

The King Group of Companies is recruiting an enthusiastic and committed Rental Fleet Controller to become part of our fantastic team! In this role, you'll join the team responsible for managing and coordinating our growing and diverse hire fleet. Reporting to the General Manager, you will play a key part in maintaining fleet operations and working closely with customers and suppliers to ensure a smooth and efficient rental experience. We offer ongoing training and development, with clear opportunities to progress within the business.

Benefits

• Competitive Salary
• 33 days holiday, including bank holidays
• Secure employment with a well established Company
• Company Life Assurance
• Training and Development opportunities and opportunity for progression within the business

Opportunity

This role will suit someone who is able to demonstrate a great attitude and commitment to customer service and wishes to develop their career within a continuously growing successful business. The King Group of Companies has been providing transport equipment solutions for more than 60 years and is now part of the Martin Group of Companies. We are committed to building a first class talented workforce, so that we can offer the very best service to our customers.

A fantastic opportunity has arisen for a Rental Fleet Controller to support the day to day running of the rental fleet within our Safety Vehicle Hire and Lease Company. Safety Vehicle Hire & Lease Ltd is part of the King Group and a leading supplier of vehicles into the Traffic Management industry. The Company was founded in 2005 with two 18 tonne vehicles and now runs a fleet of over 165 vehicles, trailers, and traffic management equipment.

Responsibilities and Duties

• Understand the customer requirements and provide the best solution, ensuring that every interaction with the depot is a positive one.
• Ensure that the hire fleet is compliant so that our customers' operator's licences are kept in line.
• Engage with external service providers and maintain strong working relationships.
• Reporting and tracking progress of vehicles that are in the workshop and updating customers accordingly.
• Ensuring that all company stakeholders are always kept well informed.

Experience and Skills

Full training will be given so primarily we are looking for someone who can demonstrate a great attitude and commitment towards their work and future development and has a positive 'can do' attitude. The following skill areas are desirable but not essential as we can and will provide training:

• Strong organisational skills
• Proficiency with Microsoft Office
• Good interpersonal skills and a good understanding of the importance of excellent customer service.
• Experience in a similar role
• The ability to liaise with colleagues and customers on a professional level, using good communication/interpersonal skills.

Next Steps

If you are looking for a new challenge and feel you have the skills to take on this vital role then please either submit your CV or complete our online operative application form below stating your salary expectations. We are an equal opportunities employer and welcome applications from any suitably qualified persons.