Remote Travel Support Specialist

Prestige Travel Agency by Mich; Remote; GBP 25,000 - 35,000; Full time

Job summary

A leading travel agency is seeking a Travel Customer Representative to support clients in their travel journey from booking to return. You'll respond to inquiries, assist with bookings, and ensure client satisfaction. Ideal candidates will have strong communication skills and customer service experience. This position offers 100% remote work, flexible scheduling, and travel perks. Join us to help create unforgettable experiences for travelers!

Benefits

100% remote work

Flexible scheduling

Travel perks and exclusive discounts

Supportive team environment with training

Qualifications

• Excellent verbal and written communication skills are essential.
• Strong customer service experience in travel or hospitality is preferred.
• Organized, dependable, and proactive with attention to detail is a must.
• As a candidate, you should be comfortable using technology and quick to learn new systems.
• A passion for travel and helping others is crucial.

Responsibilities

• Respond promptly to client inquiries via email, phone, and messaging.
• Assist with travel bookings, changes, cancellations, and requests.
• Provide accurate information about destinations and agency policies.
• Follow up with clients to confirm trip details and satisfaction.
• Handle concerns or complaints with empathy and problem-solving.

Skills

Excellent verbal and written communication skills

Strong customer service experience

Organized and dependable

Comfortable with technology

Passion for travel

Job description

A leading travel agency is seeking a Travel Customer Representative to support clients in their travel journey from booking to return. You'll respond to inquiries, assist with bookings, and ensure client satisfaction. Ideal candidates will have strong communication skills and customer service experience. This position offers 100% remote work, flexible scheduling, and travel perks. Join us to help create unforgettable experiences for travelers!