Remote Travel Experience Concierge

Destinytravel; Remote; GBP 60,000 - 80,000; Full time

Job summary

A leading travel company in the UK is seeking an Experience Support Specialist to ensure travelers feel confident and cared for throughout their journeys. Responsibilities include communicating with clients, modifying itineraries, sharing information, and addressing concerns. Ideal candidates possess strong communication skills, customer service experience, and a passion for travel. Join a supportive team with opportunities for professional growth. Enjoy flexibility with remote work and exclusive travel perks.

Benefits

Remote work with a flexible schedule

Access to exclusive travel perks and training programs

Supportive team culture

Professional growth in the travel industry

Qualifications

• Strong communication skills are essential for this role.
• Customer service experience is highly valued.
• Must be organized and detail-oriented.

Responsibilities

• Communicate with clients through email, calls and messaging.
• Support itinerary modifications, cancellations and requests.
• Share accurate information about destinations and documentation.
• Review travel details and follow up to ensure satisfaction.
• Address concerns with patience and friendly communication.

Skills

Strong communication skills

Customer service experience

Organized and detail-oriented

Eager to learn systems and tools

Passion for travel

Job description

A leading travel company in the UK is seeking an Experience Support Specialist to ensure travelers feel confident and cared for throughout their journeys. Responsibilities include communicating with clients, modifying itineraries, sharing information, and addressing concerns. Ideal candidates possess strong communication skills, customer service experience, and a passion for travel. Join a supportive team with opportunities for professional growth. Enjoy flexibility with remote work and exclusive travel perks.