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Benefits offered by this job
Travel perks
Exclusive industry discounts
Ongoing training
Job summary
A travel agency is seeking a Travel Customer Representative to support clients throughout their travel journey. This role will involve responding to inquiries, resolving issues, and providing booking updates, reflecting a commitment to exceptional service. The ideal candidate should possess strong customer service skills, attention to detail, and a passion for travel. The position is 100% remote with flexible scheduling, travel perks, and opportunities for growth within the agency.
Qualifications
Strong customer service experience (preferably in travel or hospitality).
Excellent verbal and written communication skills.
Organized, dependable, and proactive with high attention to detail.
Responsibilities
Respond promptly to client inquiries via email, phone, and messaging platforms.
Assist with travel bookings, changes, cancellations, and requests.
Provide accurate information about travel documents and policies.
Skills
Excellent verbal and written communication skills
Strong customer service experience
Organized and dependable
Comfortable with technology
Passion for travel
Job description
A travel agency is seeking a Travel Customer Representative to support clients throughout their travel journey. This role will involve responding to inquiries, resolving issues, and providing booking updates, reflecting a commitment to exceptional service. The ideal candidate should possess strong customer service skills, attention to detail, and a passion for travel. The position is 100% remote with flexible scheduling, travel perks, and opportunities for growth within the agency.