Remote Travel Concierge and Support Specialist

Kopp Travels; Leeds; Remote; GBP 22,000 - 30,000; Full time

Benefits offered by this job

100% remote work

Opportunities for growth

Travel perks and industry discounts

Ongoing training

Job summary

A travel agency in the UK is looking for a Travel Customer Representative to support clients during their travel journey. Responsibilities include responding to inquiries, assisting with bookings, and providing information about destinations. Ideal candidates will have excellent communication skills and a passion for travel. This position offers 100% remote work, flexible scheduling, and opportunities for growth within the agency.

Qualifications

• Experience in customer service, preferably in travel or hospitality.
• Ability to handle client inquiries with professionalism and empathy.
• Proactive approach with a strong attention to detail.

Responsibilities

• Respond to client inquiries via email, phone, and messaging platforms.
• Assist with bookings, changes, cancellations, and special requests.
• Provide information on destinations and agency policies.

Skills

Excellent verbal and written communication skills

Strong customer service experience

Organized and detail-oriented

Comfortable with technology

Passion for travel

Job description

A travel agency in the UK is looking for a Travel Customer Representative to support clients during their travel journey. Responsibilities include responding to inquiries, assisting with bookings, and providing information about destinations. Ideal candidates will have excellent communication skills and a passion for travel. This position offers 100% remote work, flexible scheduling, and opportunities for growth within the agency.