Remote Travel Concierge & Support Specialist

Getaway Travel Agency; City of Edinburgh; Remote; GBP 20,000 - 30,000; Full time

Benefits offered by this job

Travel perks

Exclusive industry discounts

Ongoing training and support

Job summary

A travel agency is seeking a Customer Representative to support clients during their travel journey. You will respond to inquiries, assist with bookings, and ensure outstanding service. The ideal candidate has excellent communication skills and strong customer service experience. This role is fully remote with flexible scheduling, offering growth opportunities and travel perks. If you are passionate about travel and helping others create memorable experiences, apply today!

Qualifications

• Strong customer service experience, preferably in travel or hospitality.
• Comfortable with technology and quick to learn booking platforms.

Responsibilities

• Respond promptly and professionally to client inquiries.
• Assist with travel bookings, changes, cancellations.
• Provide accurate information about destinations and agency policies.

Skills

Excellent verbal and written communication skills

Strong customer service experience

Organized and dependable

Comfortable with technology

Passion for travel

Job description

A travel agency is seeking a Customer Representative to support clients during their travel journey. You will respond to inquiries, assist with bookings, and ensure outstanding service. The ideal candidate has excellent communication skills and strong customer service experience. This role is fully remote with flexible scheduling, offering growth opportunities and travel perks. If you are passionate about travel and helping others create memorable experiences, apply today!