Remote Travel Concierge & Support Specialist

Getaway Travel Agency; Glasgow; Remote; GBP 25,000 - 32,000; Full time

Benefits offered by this job

100% remote work with flexible scheduling

Opportunities for growth

Travel perks and industry discounts

Supportive team environment with training

Job summary

A travel service provider is seeking a Travel Customer Representative to support clients during their travel journey. The role involves responding to inquiries, assisting with bookings, and ensuring exceptional service at each interaction. The ideal candidate has excellent communication skills and a strong customer service background, preferably in travel or hospitality. Enjoy the flexibility of remote work and benefits such as travel perks and discounts while being part of a supportive team.

Qualifications

• Excellent communication skills, both verbal and written.
• Strong customer service background in travel or hospitality.
• Proactive and dependable with acute attention to detail.

Responsibilities

• Respond promptly to client inquiries through various channels.
• Assist clients with travel bookings, changes, and cancellations.
• Provide accurate information on destinations and travel policies.

Skills

Excellent verbal and written communication skills

Strong customer service experience

Organized and dependable

Proactive with attention to detail

Comfortable with technology

Passion for travel

Job description

A travel service provider is seeking a Travel Customer Representative to support clients during their travel journey. The role involves responding to inquiries, assisting with bookings, and ensuring exceptional service at each interaction. The ideal candidate has excellent communication skills and a strong customer service background, preferably in travel or hospitality. Enjoy the flexibility of remote work and benefits such as travel perks and discounts while being part of a supportive team.