Remote Travel Concierge & Support Specialist

Inspired; Leeds; On-site; GBP 25,000 - 35,000; Full time

Benefits offered by this job

Travel perks

Exclusive industry discounts

Ongoing training

Job summary

A travel agency in the UK is seeking a Travel Customer Representative to support clients from booking to returning home. This role involves responding to client inquiries, assisting with travel bookings, and providing accurate destination information. The ideal candidate will have strong verbal and written communication skills, customer service experience, and a passion for travel. This position offers 100% remote work with flexible scheduling, travel perks, and opportunities for growth.

Qualifications

• Strong customer service experience, preferably in travel or hospitality.
• Organized, dependable, and proactive with a high attention to detail.
• Comfortable with technology and quick to learn new systems.

Responsibilities

• Respond promptly to client inquiries via email, phone, and messaging platforms.
• Assist with travel bookings, changes, cancellations, and special requests.
• Provide accurate information about destinations and agency policies.

Skills

Verbal communication skills

Written communication skills

Customer service experience

Attention to detail

Tech-savviness

Job description

A travel agency in the UK is seeking a Travel Customer Representative to support clients from booking to returning home. This role involves responding to client inquiries, assisting with travel bookings, and providing accurate destination information. The ideal candidate will have strong verbal and written communication skills, customer service experience, and a passion for travel. This position offers 100% remote work with flexible scheduling, travel perks, and opportunities for growth.