Remote Travel Concierge | Flexible Hours & Perks

Kim Luxe Travel; Oxford; Remote; GBP 25,000 - 35,000; Full time

Benefits offered by this job

Flexible schedule

Step-by-step training

Growth opportunities

Access to travel perks

Supportive team environment

Job summary

A travel service provider is seeking a Travel Customer Representative to guide clients from their initial inquiry until they return home. Responsibilities include responding to client questions through various channels, confirming reservations, and providing essential travel information. Ideal candidates are friendly communicators with customer service experience, organized and detail-oriented. This remote role offers flexibility and opportunities for industry growth, alongside travel perks and a supportive team culture.

Qualifications

• Effective communication skills and a friendly demeanor.
• Previous experience in customer service, any field.
• Strong organizational skills and reliability.
• Ability to use various online platforms comfortably.
• Genuine interest in travel and enhancing client experiences.

Responsibilities

• Assist clients with inquiries via email, phone, and messaging.
• Confirm reservations and review itineraries.
• Provide information on destinations and travel policies.
• Pre-departure follow-ups to ensure traveler readiness.
• Resolve complex issues by escalating to the right team.

Skills

Friendly and patient communicator

Customer service experience

Organized and dependable

Attention to detail

Comfortable with online tools

Interest in travel

Job description

A travel service provider is seeking a Travel Customer Representative to guide clients from their initial inquiry until they return home. Responsibilities include responding to client questions through various channels, confirming reservations, and providing essential travel information. Ideal candidates are friendly communicators with customer service experience, organized and detail-oriented. This remote role offers flexibility and opportunities for industry growth, alongside travel perks and a supportive team culture.