Remote Luxury Travel Concierge

Rudybtravel; Portsmouth; Remote; GBP 22,000 - 30,000; Full time

Benefits offered by this job

100% remote work environment

Flexible scheduling options

Opportunities for professional growth

Access to travel perks

Supportive team culture

Job summary

A remote travel support company is seeking a Travel Customer Service Representative to assist clients throughout their travel journey. This role involves responding to inquiries, managing bookings, and ensuring client satisfaction. The ideal candidate should possess excellent communication skills and a strong customer service background, preferably in travel or hospitality. The company offers a flexible remote work environment with opportunities for professional growth and access to travel perks.

Qualifications

• Detail-oriented and service-driven individual.
• Preferred experience in travel, hospitality, or service industry.

Responsibilities

• Respond to client inquiries via phone, email, and messaging.
• Assist with travel bookings and changes.
• Provide accurate information on destinations and policies.
• Confirm booking details and client satisfaction.
• Follow up with clients pre and post-trip.
• Address client concerns with empathy.
• Maintain documentation and update booking systems.

Skills

Excellent verbal and written communication skills

Customer service experience

Strong organizational skills

Comfortable using technology

Reliable and proactive

Genuine interest in travel

Job description

A remote travel support company is seeking a Travel Customer Service Representative to assist clients throughout their travel journey. This role involves responding to inquiries, managing bookings, and ensuring client satisfaction. The ideal candidate should possess excellent communication skills and a strong customer service background, preferably in travel or hospitality. The company offers a flexible remote work environment with opportunities for professional growth and access to travel perks.